Roost Realty

Our Guarantees

We take great pride in providing the best customer service for our property owners and go the extra mile to ensure our owners have 100% peace of mind.  To show that we believe in and stand behind our management services, we offer these guarantees which we believe are unique in the residential property management industry.

Guarantee of Monthly Management Fee

Our goal is to earn your business every month. If you are ever not completely satisfied, you may cancel your management contract with us by notifying us in writing. No penalties, no cancellation fees, no being forced to pay through the end of the contracted term. It’s that simple.

Guarantee of Tenant Procurement Fee / Leasing Commission

Since we believe strongly in our resident selection process, we offer a guarantee on our Tenant Procurement Fees. If we place your tenant, we offer a warranty on tenant procurement. If your tenant does not stay through their entire lease term, we will find you a new tenant at a prorated rate. The procurement fee is one month’s rent, so for each month that a tenant vacates early, you would be credited one-twelfth of your procurement fee towards the next tenant.

No charge for vacancies

We do not charge management fees during any time that your home is vacant.

No rent, no charge

If rent is not paid, you do not pay any management fees. Our goal is on-time rent payments. If you don’t get paid, we don’t get paid.

Roost Realty