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DeKalb Water issues

pexels-photo-87383Residents of Atlanta are all to familiar with the woes of dealing with our water bills. Recently DeKalb County notified it’s customers that they have created a Customer Assurance Team. This team was formed solely to deal with water disputes. I think that gives us an idea of how rampant of a problem this is! If the new plan works as planned then anyone that disputes a bill will be assigned a team member to manage the dispute. Unfortunately, we have had to deal with numerous disputes over the years and it has not always gone smoothly, so we have high hopes that this plan with help those with crazy high water bills. The County also reported that anyone that has disputed their bill will not be subject to disconnection, as long as they continue to pay their average bill during the dispute process.

Note this only affects residents in unincorporated DeKalb, those in City of Atlanta are still out of luck. Let’s hope that DeKalb nails this issue and then City of Atlanta will follow suit.

Roost Realty